Last Thursday marked the first meeting of the Interactions Customer Advisory Board (CAB). The CAB is composed of seven prominent clients of Interactions who value high-quality customer experience. By exchanging best practices, and reaching out for advice on priorities, direction, and planning, the CAB will not only advance Interactions’ position in the world of automated systems, but also benefit our clients in the way they engage with Interactions. The overall mission of the CAB will be to maximize the value that we provide our customers, which will be accomplished through the community-centric, collaborative environment of Interactions’ client base. With further meeting plans in the fall, the CAB has launched with enormous potential and excitement. The CAB is a major step in the right direction for the company and further evidence of our collective commitment to partner for the betterment of voice automation systems.