Blog

July 23, 2014

The 2 Step Guide to Fixing Containment

The best and most consumer friendly Interactive Voice Response (IVR)…
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July 13, 2014

It’s time to accept responsibility for your IVR

There is a customer service revolution afoot. Consumers will no…
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July 8, 2014

5 Reasons Why Your Customers Want to Talk to a Human

Guest Blog by Jeff Kirchick, VP Enterprise Sales, NextCaller  …
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May 14, 2014

Watch our demo video from FinovateSpring 2014

It’s here! Check out the demo we gave to over…
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May 14, 2014

Most Innovative Tech Company of the Year?

We think so, but on Friday, June 13th we’ll find…
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March 28, 2014

10 quotes from people showing us love

When is the last time you had something nice to…
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February 12, 2014

AT&T’s Watson Answers the Call

By Michele Masterson, SpeechTEK MagazineThis article is an excerpt from…
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January 27, 2014

It’s cool, lifelike, and snazzy… and now it’s Best of Show

It’s been called cool (thanks Gartner), it’s been called lifelike,…
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November 7, 2013

Start-up Secrets from a Former Zipcar Exec

We are thrilled that Forefront Magazine has chosen our very…
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October 10, 2013

Making Communication Easier for Customers Is a Top Priority for Many Global Business Leaders

This article originally appeared in the Argyle Journal, available here. …
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