A great customer experience starts
with great employees

At Interactions, we're dedicated to turning frustrating experiences into productive conversations using automation with a human touch. So our clients—and millions of their customers around the world—can get more done, without frustration. We believe in innovation, quick-thinking and an open environment with abundant growth opportunities.

Sound good to you? Browse our open positions below and apply today.

Available Jobs

Job Title Group Location
Global Program Coordinator – Mandarin Operations Indianapolis, IN
Application Developers – All Levels Professional Services Franklin, MA
Associate Software Engineer Software Engineering Franklin, MA
Intent Analyst Operations Multiple
Principal Software Engineer Software Engineering Franklin, MA
Senior Sales Executive Sales & Marketing Franklin, MA
Systems Administrator and Architect Operations Bedminster, NJ
Natural Language Processing Scientists and Engineers Speech Technology NY/NJ
Manager, Intent Analyst Quality Operations Indianapolis, IN
Systems Support Specialist – Tier II Professional Services Indianapolis, IN
Multimodal Virtual Assistant Scientists and Engineers Speech Technology NJ/NY
Software Engineers (Research & Development) Speech Technology NY/NJ
Speech Technology Scientists & Engineers Speech Technology NY/NJ
Recruiter – Austin Operations Austin, TX
Recruiter – Indianapolis Operations Indianapolis, IN
Machine Learning Scientists & Engineers Speech Technology NY/NJ
Quality Business Analyst Operations Indianapolis, IN
Customer Service Specialist Operations Multiple
Senior Manager, Quality Analytics Operations Indianapolis, IN
Adaptive Understanding Specialist Operations Austin, TX
Performance Improvement Specialist Operations Indianapolis, IN
Director of Workforce Planning Operations Indianapolis, IN
Content Marketing Manager Sales & Marketing Franklin, MA
Senior Marketing Manager Sales & Marketing Franklin, MA
Project Managers – All Levels Professional Services Franklin, MA

Why Interactions?

We believe in giving time to giving back. And all community programs are hand selected by our employees.

You'll be well cared for at interactions

  • Benefits to support a healthy balance
  • Flexible Work Schedules
  • Generous vacation and personal time
  • Relaxed, fun environment
  • Waffle Wednesdays
  • Foosball tournaments

3 Amazing offices

Franklin, Ma

Indianapolis, IN

Austin, TX

I love that what we do at Interactions not only makes our clients great at what they do, but also makes their customers happy.

Krystle Jones
Client Services Manager

When you really believe in the product, love the people you work with, and are continually being challenged, it’s easy to come to work every day. That’s how I feel about Interactions.

Chris Buchino
Office of the CTO

We turn frustrating experiences into productive conversations.

We balance thinking like a start-up with fulfilling work-life balance.

And we’re growing—if Interactions seems like a good fit for you, let’s talk.