Media

There is always something buzzing at Interactions. See our latest news, press releases, events we’re attending, and keep up with our blog.

Events

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Blog

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October 23, 2014

Putting the “I” in IVR with Virtual Assistants

There are countless reasons for calling customer service centers. Perhaps...

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October 17, 2014

Contact Centers Cuddle Up to Intelligent Virtual Assistants

If your company isn’t familiar with intelligent virtual assistant (IVA)...

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October 15, 2014

CEO Interview: Mike Iacobucci of Interactions

For many in attendance at FinovateSpring 2014 in San Jose...

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In The News

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November 17, 2014

Speech Readies Healthcare for ACA Requirements

After proving their mettle, voice solutions continue to help providers...

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November 14, 2014

Interactions buys AT&T speech recognition program to improve human-like conversation with automated machines

Interactions, a Franklin-based firm that provides conversational virtual assistant technology...

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November 12, 2014

Mass. voice recognition company buys AT&T’s Watson speech recognition

Interactions Corp., a Franklin-based voice recognition company, has struck a...

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Press Releases

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December 16, 2014

Interactions Closes Strategic Deal to Acquire AT&T Watson Speech Recognition and Natural Language Understanding Platform

Poised To Deliver Flexible Market Alternative By Creating The Most...

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November 19, 2014

Interactions Receives 2014 CUSTOMER Contact Center Technology Award

Virtual assistant solutions honored for improving customer service technology Boston,...

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November 4, 2014

AT&T and Interactions Agree to Strategic Transaction in Speech and Multi-Modal Technology Arena

Transfers Ownership Of AT&T’s Watsonsm Platform In Exchange For Equity...

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