There is always something buzzing at Interactions. See our latest news, press releases, events we’re attending, and keep up with our blog.


View All
March 25, 2015

2015 Customer Care Leadership Forum (Toronto) | March 25, 2015

Argyle Customer Care Leadership Forum Toronto March 25, 2015 Toronto, ON...

Read More »
April 12 - 15, 2015

Frost & Sullivan Customer Contact East, 2015

Frost & Sullivan Customer Contact East, 2015 April 12-15, 2015...

Read More »


View All
February 25, 2015

The 2015 Customer Experience Shift

As we move further into 2015, there are three important...

Read More »
February 12, 2015

The Interface of Things: A Universal Remote for Your Life

When was the last time you tried to use the...

Read More »
October 23, 2014

Putting the “I” in IVR with Virtual Assistants

There are countless reasons for calling customer service centers. Perhaps...

Read More »

In The News

View All
November 17, 2014

Speech Readies Healthcare for ACA Requirements

After proving their mettle, voice solutions continue to help providers...

Read More »
November 14, 2014

Interactions buys AT&T speech recognition program to improve human-like conversation with automated machines

Interactions, a Franklin-based firm that provides conversational virtual assistant technology...

Read More »
November 12, 2014

Mass. voice recognition company buys AT&T’s Watson speech recognition

Interactions Corp., a Franklin-based voice recognition company, has struck a...

Read More »

Press Releases

View All
December 16, 2014

Interactions Closes Strategic Deal to Acquire AT&T Watson Speech Recognition and Natural Language Understanding Platform

Poised To Deliver Flexible Market Alternative By Creating The Most...

Read More »
November 19, 2014

Interactions Receives 2014 CUSTOMER Contact Center Technology Award

Virtual assistant solutions honored for improving customer service technology Boston,...

Read More »
November 4, 2014

AT&T and Interactions Agree to Strategic Transaction in Speech and Multi-Modal Technology Arena

Transfers Ownership Of AT&T’s Watsonsm Platform In Exchange For Equity...

Read More »