Media

There is always something buzzing at Interactions. See our latest news, press releases, events we’re attending, and keep up with our blog.

Events

View All
September 21 - 23, 2014

International Association of Reservation Executives (IARE) Conference

Join us at the 2014 International Association of Reservation Executives...

Read More »
September 23 - 24, 2014

FinovateFall 2014

Join us at FinovateFall 2014 in New York, NY on...

Read More »
October 1 - 2, 2014

TC3 Telecom Council 2014

Join us at the 2014 TC3 Telecom Council in Mountain...

Read More »

Blog

View All
August 21, 2014

What your IVR doesn’t want you to know

In a recent study of 2,000 adults, IVR was voted...

Read More »
August 13, 2014

Interactions nominated for Telecom Council 2014 SPIFFY Award

We’re thrilled to announce today that we’ve been nominated for...

Read More »
July 31, 2014

Optimize Vendor-Customer Relationships Through Success-Based Pricing

New research indicates that traditional speech-based self-service over the phone...

Read More »

In The News

View All
August 5, 2014

IVR Continues to Spark Interest in Utilities

Across the utilities industry, several factors are making customer service...

Read More »
May 16, 2014

TXU Energy Tells Customers: Our Efforts are ‘Inspired by You’

DALLAS–(BUSINESS WIRE)–Whether it’s adding hours to the TXU Energy Free...

Read More »
April 8, 2014

Meet Ivy: the Welcoming New Voice of TXU Energy

Newest around-the-clock customer care option provides seamless service with ultra-human...

Read More »

Press Releases

View All
September 18, 2014

Interactions Corporation wins STEVIE® Award for Most Innovative Tech Company in 2014 American Business Awards

SAN FRANCISCO, CALIFORNIA – September 18, 2014 – Interactions Corporation...

Read More »
September 3, 2014

Interactions Wins 2014 Speech Technology Excellence Award

Interactions’ Virtual Assistant Honored for Third Consecutive Year   BOSTON,...

Read More »