There is always something buzzing at Interactions. See our latest news, press releases, events we’re attending, and keep up with our blog.


View All

There's currently no upcoming events. Please check back later.


View All
October 23, 2014

Putting the “I” in IVR with Virtual Assistants

There are countless reasons for calling customer service centers. Perhaps...

Read More »
October 17, 2014

Contact Centers Cuddle Up to Intelligent Virtual Assistants

If your company isn’t familiar with intelligent virtual assistant (IVA)...

Read More »
October 15, 2014

CEO Interview: Mike Iacobucci of Interactions

For many in attendance at FinovateSpring 2014 in San Jose...

Read More »

In The News

View All
November 17, 2014

Speech Readies Healthcare for ACA Requirements

After proving their mettle, voice solutions continue to help providers...

Read More »
November 14, 2014

Interactions buys AT&T speech recognition program to improve human-like conversation with automated machines

Interactions, a Franklin-based firm that provides conversational virtual assistant technology...

Read More »
November 12, 2014

Mass. voice recognition company buys AT&T’s Watson speech recognition

Interactions Corp., a Franklin-based voice recognition company, has struck a...

Read More »

Press Releases

View All
December 16, 2014

Interactions Closes Strategic Deal to Acquire AT&T Watson Speech Recognition and Natural Language Understanding Platform

Poised To Deliver Flexible Market Alternative By Creating The Most...

Read More »
November 19, 2014

Interactions Receives 2014 CUSTOMER Contact Center Technology Award

Virtual assistant solutions honored for improving customer service technology Boston,...

Read More »
November 4, 2014

AT&T and Interactions Agree to Strategic Transaction in Speech and Multi-Modal Technology Arena

Transfers Ownership Of AT&T’s Watsonsm Platform In Exchange For Equity...

Read More »