Media

There is always something buzzing at Interactions. See our latest news, press releases, events we’re attending, and keep up with our blog.

Events

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September 11, 2014

2014 Customer Care Leadership Forum (Denver)

Join us at the 2014 Argyle Customer Care Leadership Forum...

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September 16, 2014

Intelligent Assistants Conference 2014

Join us at Intelligent Assistants Conference 2014 in San Francisco,...

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September 21 - 23, 2014

International Association of Reservation Executives (IARE) Conference

Join us at the 2014 International Association of Reservation Executives...

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Blog

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August 21, 2014

What your IVR doesn’t want you to know

In a recent study of 2,000 adults, IVR was voted...

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August 13, 2014

Interactions nominated for Telecom Council 2014 SPIFFY Award

We’re thrilled to announce today that we’ve been nominated for...

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July 31, 2014

Optimize Vendor-Customer Relationships Through Success-Based Pricing

New research indicates that traditional speech-based self-service over the phone...

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In The News

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August 5, 2014

IVR Continues to Spark Interest in Utilities

Across the utilities industry, several factors are making customer service...

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May 16, 2014

TXU Energy Tells Customers: Our Efforts are ‘Inspired by You’

DALLAS–(BUSINESS WIRE)–Whether it’s adding hours to the TXU Energy Free...

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April 8, 2014

Meet Ivy: the Welcoming New Voice of TXU Energy

Newest around-the-clock customer care option provides seamless service with ultra-human...

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Press Releases

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March 27, 2014

Interactions Corp. selected to demo at FinovateSpring 2014

BOSTON, March 27, 2014 /PRNewswire/ — Interactions Corp., provider of the...

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December 4, 2013

Interactions Selects Laurie Giandomenico as SVP of Marketing

Marketing professional brings 20 years of experience to Interactions  ...

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