Media

There is always something buzzing at Interactions. See our latest news, press releases, events we’re attending, and keep up with our blog.

Events

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April 26 - 29, 2015

Aspect ACE 2015

Join us at Aspect’s ACE 2015 Conference in Las Vegas, NV from...

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Blog

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April 24, 2015

Customer Experience is Really Simple

Customer Experience is really simple.  There are many KPI’s, SLA‘s and survey...

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April 7, 2015

Delivering Service with An Artificial Intelligence Touch

In 2004, futurist Erwin Van Lun, CEO and founder of...

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March 4, 2015

Easing Customers’ IVR Journeys

When it comes to caller intent, less is more.  ...

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In The News

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November 17, 2014

Speech Readies Healthcare for ACA Requirements

After proving their mettle, voice solutions continue to help providers...

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November 14, 2014

Interactions buys AT&T speech recognition program to improve human-like conversation with automated machines

Interactions, a Franklin-based firm that provides conversational virtual assistant technology...

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November 12, 2014

Mass. voice recognition company buys AT&T’s Watson speech recognition

Interactions Corp., a Franklin-based voice recognition company, has struck a...

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Press Releases

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April 23, 2015

Interactions Continues Rapid Growth with Five Key Additions to Executive Management Team

Industry Veterans will Further Support Interactions’ Expanding Customer Base and...

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April 9, 2015

Interactions’ Conversational Virtual Assistant Solutions Selected As 2015 MITX Award Finalist

Interactions’ Recognized for Outstanding Achievement in Two Categories    ...

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December 16, 2014

Interactions Closes Strategic Deal to Acquire AT&T Watson Speech Recognition and Natural Language Understanding Platform

Poised To Deliver Flexible Market Alternative By Creating The Most...

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